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No industry made it out of the 2020 pandemic unscathed, but as the new year continues to blossom, opportunities to reopen are beginning to appear. While reopening your business may sound stressful, there are steps you can take to make your grand reappearance on the market a cost-effective success. The professionals at OmniMarketing 2020 have collected these proven digital strategies that can help you successfully reopen your business.
Plan for Safety
If businesses want to reopen, safety for customers and staff is a must. How will this affect your business and your bottom line? Concepts like social distancing, masks, and hand sanitizer are the new norms, so think about how you could implement these safety measures.
Determining how many people you need on shifts, your new building capacity, cleaning regimens, and even new hours will also fit under this umbrella. These are brand new concerns to many businesses, so spend some time thinking about your own shopping habits through this pandemic: what do you expect to see in stores? What makes a business feel safe to you, the customer? The only way to maintain your business is to keep your staff and customers safe, so remember that you’re marketing yourself as a safe business by instituting these protocols.
Connect with Your Customers
Many of us are feeling distant right now; connecting with your customers, through mailers, social media, or email, can help keep them in the loop about your reopening and other offerings you may have. There are plenty of email marketing services, even free ones, that make it easy to reach out to loyal customers and keep them informed in a stylish, simple way.
Keep in mind that most emails are read on smartphones, so choose an email marketing service that will also help make sure the formatting is appropriate for all viewers. Strong emails will help build credibility and relationships with customers, so don’t hesitate to reach out and connect with customers even before you’re ready to open your doors.
Think About the Long Game
Closures are stressful, but they can give you time to reflect on your business and its structure. Many businesses have pivoted to providing online service, even if they never had before, helping them reach new customers and expand their offerings. Whether it is through a retail site or you build your own website, making your business online-friendly can help defend against any other business disruptions, be they from the pandemic or some other disaster.
Another way to make your business more flexible is to consider forming an LLC; LLCs offer you limited personal liability for your business, as well as less paperwork, tax benefits, and greater overall flexibility. You can even file the paperwork to become an LLC by yourself, skipping the expensive legal fees and helping you control the process. Each state has different requirements for starting an LLC, so be sure to check the regulations for your state before you get started.
Bring in the Experts
Consider working with a marketing firm, like OmniMarketing 2020, who can help you determine who your customers are and how best to reach them. Our expertise is endlessly beneficial even when business is operating as normal; now, moving online and connecting more personally with customers, our skills are in even higher demand. From effective websites to tricks for successful mailing campaigns, marketing experts can help ensure your endeavors grow your business seemingly like magic.
Each of these aspects will help you bring customers back to your business and keep them, no matter what happens in 2021. While we have to rethink the details, like social distancing for in-person shopping and user-friendly e-commerce online experiences, the strategies are still tried and true. Connect with your customers to make sure your business resonates with their needs and wants.
The team at OmniMarketing 2020 is ready to help you make your business a smashing success, so contact us today to see how we can help grow your industry and make the connections you need.